Refund and Returns Policy - CodeXlibrary

Last Updated: 15/04/2024

Thank you for shopping at CodeXlibrary We strive to ensure that our customers are satisfied with the digital products they purchase from us. However, we understand that there may be instances where you need to request a refund or return. Please read our policy carefully before making a purchase.

Refund Policy:

1. Refunds Eligibility:
   • We offer refunds on digital products within 30 days of the original purchase date.
   • To be eligible for a refund, the digital product must be unused and in the same condition as when you received it.
2. Refund Process:
   • To request a refund, please contact our customer support team at Contact with your order details and the reason for your request.
   • Our team will review your request and notify you of the approval or rejection of your refund.
   • If your refund is approved, it will be processed within 30 days, and a credit will automatically be applied to your original method of payment.
3. Non-Refundable Items:
   • Some digital products may not be eligible for refunds, such as:
     • Products that have been customized or personalized.
     • Products that have been downloaded or accessed.
     • Products that are marked as non-refundable at the time of purchase.

Returns Policy:

1. Returns Eligibility:
   • We do not accept returns on digital products due to the nature of the products.
   • If you encounter any issues or defects with the digital product, please contact our customer support team for assistance.
2. Defective or Damaged Products:
   • If you receive a defective or damaged digital product, please contact us immediately at ZiaYTBusiness@gmail.com with details and supporting evidence.
   • We will work with you to resolve the issue and provide a replacement or alternative solution if necessary.

Contact Us: If you have any questions about our Refund and Returns Policy or need assistance with a refund or return request, please contact us at ZiaYTBusiness@gmail.com.

Changes to This Policy: We reserve the right to update or change our Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on this page.